Privacy Policy

Privacy Policy — walker william bakery

Last updated: January 22nd, 2026

Walker & William (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit or make a purchase from our website (the “Site”), including any pages that link to this Privacy Policy.
By using our Site, you agree to the practices described below.
If you have questions about this Privacy Policy or your personal information, contact us at:
orders@WalkerAndWilliam.com

Scope of This Policy

This Privacy Policy applies to information we collect:

  • When you browse the Site
  • When you place an order or create an account (if available)
  • When you sign up for emails or marketing
  • When you contact customer support
  • When you interact with our Site through cookies and similar technologies

This policy does not cover third-party websites or services linked from our Site.

Information We Collect

  1. Information You Provide Directly

When you place an order, sign up, or contact us, you may provide:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Order details and purchase history
  • Messages you send to us (customer support inquiries, feedback, etc.)

Payment information: We typically do not store full payment card numbers. Payments are processed by our payment processor(s), who handle your card details in accordance with their security standards.

  1. Information Collected Automatically

When you browse the Site, we may collect information such as:

  • IP address
  • Browser type and version
  • Device identifiers
  • Operating system
  • Pages viewed and time spent on pages
  • Referring/exit pages
  • Approximate location (derived from IP address)
  • Clickstream and interaction data
  1. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to:

  • Operate the Site and enable core functions (like cart and checkout)
  • Remember your preferences
  • Understand how visitors use the Site
  • Help with security and fraud prevention
  • Support advertising and marketing (if enabled)

You can control cookies through your browser settings. Disabling certain cookies may impact Site functionality.

How We Use Your Information

We use personal information for the following purposes:

  1. To Fulfill Orders and Provide Services
  • Process transactions and send order confirmations
  • Package and ship your order
  • Communicate about your order status
  • Provide customer support and handle requests
  • Process refunds or resolve shipping/fulfillment issues (where applicable)
  1. To Improve and Operate the Site
  • Maintain and improve Site performance and user experience
  • Troubleshoot issues and monitor usage trends
  • Test and develop new features or offerings
  1. Marketing and Communications

If you opt in (or where allowed by law), we may use your information to:

  • Send promotional emails and product updates
  • Share seasonal offerings, releases, or special promotions

You can opt out at any time by using the “unsubscribe” link in emails or contacting us at orders@WalkerAndWilliam.com.

  1. Security and Fraud Prevention
  • Protect our customers, Site, and business from fraud, misuse, and unauthorized activity
  • Detect and prevent suspicious transactions
  1. Legal and Compliance
  • Comply with applicable laws and regulations
  • Enforce our Terms & Conditions and other agreements
  • Respond to lawful requests and protect rights and safety

How We Share Your Information

We do not sell your personal information in the ordinary sense of the word. We may share your information in the following limited circumstances:

  1. Service Providers

We share information with third-party vendors who help us operate the business, such as:

  • Payment processors
  • Shipping carriers and fulfillment partners
  • Email and marketing platforms
  • Analytics providers
  • Customer support tools
  • Fraud prevention and security services
  • Website hosting and infrastructure providers

These providers are authorized to use your information only as necessary to perform services for us.

  1. Legal Requirements

We may disclose information if required to comply with law, regulation, subpoena, court order, or other legal process, or if we believe disclosure is necessary to:

  • Protect the rights, property, or safety of Walker & William, our customers, or others
  • Prevent fraud or abuse
  • Enforce our agreements
  1. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of business assets, your information may be transferred as part of that transaction, subject to standard confidentiality protections.

Analytics and Advertising

We may use analytics tools (such as Google Analytics or similar services) to understand Site usage and improve performance. These services may use cookies and collect usage data.

If we run advertising campaigns, we may use marketing pixels (such as from Meta, Google, TikTok, or other platforms) to measure performance and show ads to people who may be interested in our products. You can often control ad personalization through your account settings with those platforms and through browser/device privacy settings.

Email and Text Communications

  • Marketing emails: You can unsubscribe anytime via the link at the bottom of our emails.
  • Transactional emails: Even if you opt out of marketing, we may still send order-related messages (confirmations, shipping updates, customer service replies).

If we ever offer SMS/text messages, you will have the ability to opt in/out in compliance with applicable law.

Data Retention

We keep personal information only as long as necessary to:

  • Fulfill orders and provide customer support
  • Maintain required business records (e.g., tax and accounting)
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Retention periods vary based on the type of data and why it is needed.

Data Security

We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as:
Requesting access to the personal information we hold about you
Requesting correction of inaccurate information
Requesting deletion of certain information (subject to legal and operational requirements)
Opting out of marketing communications
To make a request, email orders@WalkerAndWilliam.com. We may need to verify your identity before completing certain requests.

Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to remove it.

Colorado Privacy Notice

Walker & William operates out of Colorado. If you are a Colorado resident, you may have certain rights under the Colorado Privacy Act (CPA), subject to applicability and exceptions, including the right to:

  • Access, correct, or delete personal data
  • Obtain a portable copy of your data
  • Opt out of certain processing (such as targeted advertising, sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects)

To exercise these rights, contact orders@WalkerAndWilliam.com.

If we deny your request, you may have the right to appeal. You can submit an appeal by replying to our response email with the subject line: “Privacy Request Appeal”.

International Visitors

Our Site is intended for visitors in the United States. If you access the Site from outside the U.S., you understand that your information may be processed and stored in the United States where privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top will indicate when changes were made. Your continued use of the Site after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your information, contact:

Walker & William
Email: orders@WalkerAndWilliam.com